Division of Information Technology
Better preparing you for your experiences on the internet
 

Service Desk

Announcements
  • FALL 2013 REGISTRATION - Be sure you're using the new Banner and follow all the instructions on that page - YOUR BANNER LOGIN SINCE LAST SEMESTER HAS CHANGED!
  • Visit our new UNG IT Facebook page - UNG IT Service Desk  
  • Faculty/Staff - Visit our Email Migration Helper page for info on our move to Exchange email

Hours of operation

The UNG IT Service Desk is located on the Dahlonega campus, Library Technology Center, Room 164

Summer HOURS

Monday-Thursday: 7:30-5:30pm

Friday: 8:00-12:00pm

 


Connect with us

Hours M-Th 7:30 to 6:30, Fri 7:30 to 4:30      
 Phone  706-864-1922      
 SMS  706-250-1922      
 Email-ic  helpdesk@ung.edu      

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No password changes will be done over chat. Please visit the password portal to change your password.		  

Contact Form

Email the Service Desk at helpdesk@ung.edu

* indicates a required field.

First Name*
Last Name*
Email Address*
Student ID (#900) 
Message*
If you are contacting us about being unable to access your school email
please provide us with a non-school email so we're able to contact you back.
 

 


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Knowledge Base

The IT Knowledge base contains many helpful FAQ's and guides relating to campus technology and services provided by IT.

 

Service Info