The University Ombuds

(ombudsman) provide faculty, staff and students an informal and confidential means for discussing and addressing an issue without fear of reprisal.

The Ombud is neutral and does not advocate for either party in a disagreement, but promotes a fair and respectful workplace for all parties.

The Ombudsman is trained to listen and to provide counsel in identifying options and clarifications of University policy or procedures.
The Ombud analyzes issues, investigates processes, and makes referrals or recommendations for changes in policy where appropriate.

Reporting directly to the President, the Ombudsman is a neutral, confidential and informal resource for faculty, staff, and students, independent of any University administrative structure.

The Ombudsman works autonomously, impartially, and informally to seek resolution of problems.

The North Georgia College & State University Ombud for Faculty & Staff and the Ombud for Students adhere to both the Standards of Practice and the Code of Ethics of the International Ombudsman Association (IOA).